Responsibilities

• • Greeting and receiving visitors at the front desk with a positive and helpful attitude.
• • Answering, screening, and forwarding incoming phone calls.
• • Taking detailed messages from customers and incoming callers.
• • Receiving, sorting, and distributing daily mail.
• • Ensuring reception and common areas are tidy and presentable.
• • Providing basic and accurate information in-person and via phone/ email.
• • Collect and record customer payment details securely.
• • Maintain office security by following safety procedures and security protocols for a Cleared Facility by controlling access via the reception desk (monitoring visitor logbook, screening visitors, issuing visitor’s badges, etc.).
• • Ordering office supplies and keeping an inventory of stock.
• • Preparing meeting and training rooms (includes scheduling on a working calendar, lunch coordination, and tidiness of the conference rooms).
• • Travel coordination for team members and post-travel expense reporting.
• • Overseeing and maintaining company-wide calendars to ensure accurate scheduling and coordination of meetings/events.
• • Performing clerical duties such a filing, archiving, photocopying, scanning, faxing, etc.
• • Managing internal documentation to reflect the most up-to-date information.
• • Reconciling expenses and credit card statements.
• • Providing administrative support to the Leadership Team.
• • Handle sensitive information in a confidential manner.
• • Coordinate and support office social events and annual holiday activities
• • Perform various other administrative duties as requested.
• • Assist with light housekeeping throughout the office.

Preferred Qualifications

• Experience as an Administrative Assistant or as a receptionist with aspirations and skills to support senior leadership.
• • Proficiency in Microsoft Office Suite
• • Experience in NetSuite or comparable ERP/CRM systems.
• • Professional attitude and appearance
• • Solid written and verbal communication skills.
• • Ability to be resourceful and proactive when issues arise.
• • Excellent organizational skills.
• • Multitasking and time-management skills, with the ability to prioritize tasks.
• • Customer service attitude.
• • Adapt to frequently changing priorities. Capacity to embrace change at a moment’s notice, shifting priorities instantly. A “no task is too big or too small” attitude.
• • Ability to obtain a security clearance.