Responsibilities

• 1. Marketing, Outreach, and Brand Awareness
• • Maintain and regularly update website content and social media platforms (e.g., LinkedIn) to strengthen TSLLC’s visibility, engagement, and market presence.
• • Support execution of a coordinated marketing plan, assisting with go-to-market strategies and outreach campaigns.
• • Promote TSLLC solutions through marketing efforts, events, and digital campaigns.
• • Coordinate trade show and exposition participation.
• • Manage industry memberships and consortium participation.
• • Conduct market and competitor analysis to track trends and inform growth strategies.
• • Lead targeted outreach campaigns for specific sectors, agencies, and technology domains.
• 2. Business Development and Sales Support
• • Support the growth and maintenance of sales across government, and commercial markets.
• • Qualify, and track new business opportunities, coordinating proposal development and capture activities.
• • Maintain oversight of the BD travel budget, tracking expenditures and forecasting requirements.
• • Support weekly BD meetings, providing updates, metrics, and progress summaries.
• • Maintain CRM data integrity and a structured repository of BD materials, templates, and presentations.
• • Support and manage partner and channel relationships.
• • Coordinate with other company departments to ensure customer requirements align with delivery capability.
• • Oversee and assist with proposal efforts.
• 3. Customer Engagement and Relationship Management
• • Respond promptly and professionally to customer inquiries via website, email, or direct communication.
• • Coordinate follow-on actions and ensure responsive engagement with existing and prospective customers.
• • Maintain customer satisfaction through proactive communication, follow-ups, and performance evaluations.
• • Manage customer warranty documentation, service records, and CRM data accuracy.
• • Support long-term account health tracking and relationship continuity efforts.
• 4. Administrative, Operational, and Compliance Support
• • Support BD team ensuring smooth execution of campaigns, meetings, and deliverables.
• • Prepare recurring reports with accurate and timely metrics.
• • Uphold compliance with internal cybersecurity, confidentiality, and data-protection policies.
• 5. Technical and Analytical Skills
• • Demonstrate proficiency with CRM platforms and the Microsoft Office Suite, including advanced Excel skills.
• • Conduct business intelligence research on procurement forecasts, competitors, and industry trends.
• • Support workflow automation and process optimization to improve team efficiency.
• • The successful candidate is expected to develop a clear understanding of TSLLC’s technical solutions and services to effectively communicate value to clients and partners.

Requirements

• Bachelor’s degree or higher.
• • 2+ years of experience in business development, inside sales, or marketing support— preferably in a Government, Defense, or Technology environment.
• • Strong written and verbal communication skills – critical.
• • Excellent proficiency in Microsoft Office, especially Word, Excel, and PowerPoint.
• • High attention to detail, organization, and follow-through.
• • Eligibility to work on U.S. Government-related projects (U.S. Citizenship required) and eligible for a U.S. security clearance.

Preferred Qualifications

• Formal education in business, marketing, communications, or related fields (or equivalent experience), or applicable experience in TSCM, SIGINT/EW, or Physical/Technical Security.
• • Familiarity with DoD procurement processes, Federal Acquisition Regulations (FAR/DFARS), and/or ITAR/EAR compliance.
• • Prior experience supporting trade shows, proposal development, or capture management.
• • Occasional travel (≤10%) to support customers, trade shows, training, and industry events.
• • Experience with NetSuite or comparable ERP/CRM systems
• • Active or previous U.S. Government security clearance (Secret or higher).

Responsibilities

• • Greeting and receiving visitors at the front desk with a positive and helpful attitude.
• • Answering, screening, and forwarding incoming phone calls.
• • Taking detailed messages from customers and incoming callers.
• • Receiving, sorting, and distributing daily mail.
• • Ensuring reception and common areas are tidy and presentable.
• • Providing basic and accurate information in-person and via phone/ email.
• • Collect and record customer payment details securely.
• • Maintain office security by following safety procedures and security protocols for a Cleared Facility by controlling access via the reception desk (monitoring visitor logbook, screening visitors, issuing visitor’s badges, etc.).
• • Ordering office supplies and keeping an inventory of stock.
• • Preparing meeting and training rooms (includes scheduling on a working calendar, lunch coordination, and tidiness of the conference rooms).
• • Travel coordination for team members and post-travel expense reporting.
• • Overseeing and maintaining company-wide calendars to ensure accurate scheduling and coordination of meetings/events.
• • Performing clerical duties such a filing, archiving, photocopying, scanning, faxing, etc.
• • Managing internal documentation to reflect the most up-to-date information.
• • Reconciling expenses and credit card statements.
• • Providing administrative support to the Leadership Team.
• • Handle sensitive information in a confidential manner.
• • Coordinate and support office social events and annual holiday activities
• • Perform various other administrative duties as requested.
• • Assist with light housekeeping throughout the office.

Preferred Qualifications

• Experience as an Administrative Assistant or as a receptionist with aspirations and skills to support senior leadership.
• • Proficiency in Microsoft Office Suite
• • Experience in NetSuite or comparable ERP/CRM systems.
• • Professional attitude and appearance
• • Solid written and verbal communication skills.
• • Ability to be resourceful and proactive when issues arise.
• • Excellent organizational skills.
• • Multitasking and time-management skills, with the ability to prioritize tasks.
• • Customer service attitude.
• • Adapt to frequently changing priorities. Capacity to embrace change at a moment’s notice, shifting priorities instantly. A “no task is too big or too small” attitude.
• • Ability to obtain a security clearance.